|
----------------------------------------------------------------------
----------------------------------------------------------------------
Industries
served/Customers
Industries
served
Net
revenues from customers based on the industry serviced
|
($
in thousand)
|
| |
FY
2004 |
FY
2005 |
FY
2006 |
|
Banking,
financial services and insurance. |
238,978 |
236,108 |
272,796 |
|
Manufacturing |
160,406 |
214,964 |
268,112 |
|
Others |
29,751 |
40,822 |
72,139 |
|
Total |
429,135 |
491,894 |
613,047 |
Customers
Big
corporate around the world;
----------------------------------------------------------------------
----------------------------------------------------------------------
Competition
Its
competitors include:
-
Large
multinational service providers, such as Accenture Ltd and
International Business Machines Corporation
-
Companies
that are primarily BPO service providers operating from
low-cost countries, most commonly India, such as WNS
Holdings Limited and ExlService Holdings, Inc.;
-
Companies
that are primarily IT service providers with some BPO
service capabilities, such as Infosys Technologies
Limited, Tata Consultancy Services Limited and Wipro
Limited; and
-
Smaller,
niche service providers that provide services in a
specific geographic market, industry segment or service
area. In addition, a client or potential client may choose
not to outsource its business, including by setting up
captive outsourcing operations or by performing formerly
outsourced services for themselves.
----------------------------------------------------------------------
----------------------------------------------------------------------
|
